Refund & Return Policy

Last Updated: June 2026

At Shabique, we are committed to providing premium skincare products and excellent customer service. If you are not completely satisfied with your purchase, please review our policy below.

Returns

Due to the nature of skincare and personal care products, we can only accept returns for items that are:

Unused
Unopened
In their original packaging
Returned within 30 days of delivery

For hygiene and safety reasons, we cannot accept returns of opened, used, or partially used skincare products unless the item is defective or damaged upon arrival.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.

To help us resolve the issue quickly, please provide:

Your order number
A description of the issue
Clear photographs of the product and packaging

Once reviewed, we may offer a replacement, store credit, or full refund where appropriate.

Refunds

After your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed to your original payment method within 5–10 business days. Processing times may vary depending on your payment provider or financial institution.