Contact Us

We're Here to Help

At Shabique, customer satisfaction is our priority. Whether you have questions about our products, your order, shipping, returns, or general enquiries, our support team is ready to assist you.

Customer Support

Email: info@shabique.com

Response Time: We aim to respond to all enquiries within 24–48 business hours.

Business Information

Business Name: Easy Collect

Brand Name: Shabique

Australian Business Number: 78847714672

Business Type: Online Retail Store

Product Category: Premium Skincare & Beauty Products

Order Support

For faster assistance regarding an existing order, please include:

  • Your full name
  • Order number
  • Email address used for the purchase
  • A brief description of your enquiry

Shipping & Fulfilment

Shabique serves customers worldwide through our online store. Orders are processed and fulfilled from our international fulfilment centre in China and shipped to customers globally.

Business Hours

Customer Support Hours:

Monday – Friday: 9:00 AM – 5:00 PM (AEST)

Saturday – Sunday: Closed

Contact Form

You may also contact us using the contact form below. Please provide your name, email address, and message, and a member of our team will respond as soon as possible.

Frequently Asked Questions

For information about shipping, returns, refunds, and product details, please visit our FAQ, Shipping Policy, and Refund Policy pages.

Thank you for choosing Shabique. We appreciate your trust and look forward to assisting you.

Get in touch

We'd love to hear from you. Send us a message and we'll respond as soon as possible.